Keep the risk-taking spirit
The financial world is collapsing and several start-up are already taking measures to cope with the crisis. I am taking a few days of, outside of California and it’s a great time to think a little bit about it. I brought with me some books and among them “Once you’re good, twice you’re lucky” by [...]
GetSatisfaction : better customer service
It’s no secret, even though many large companies tend to forget it (ATT, read this!), a good Customer Service is a key success factor for many startups. On the web, your users are alone, so you need to make sure they don’t feel alone : help them, answer their questions and listen to their suggestions [...]
Here comes winter
It’s been a week that the video “Here Comes another bubble” has been circulating through the web and blogs. Check the video :
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Internet : une plateforme
Internet n’est ni un medium , ni un canal de vente, c’est en fait une plateforme accessible a tous, tout le temps sur laquelle il est possible de construire, de diffuser, d’informer, de partager et c’est ce qui en fait la richesse.
Des son origine, il s’agit en fait de connecter l’ensemble des reseaux informatiques militaires [...]
